Care Coordinator Position

For more information: http://www.dnakidstherapy.com/

RESPONSIBILITIES:

- Room patients to obtain patient history and reason for seeking care.

- High proficiency of general medical office procedures including HIPAA regulations.

- Demonstrate and apply knowledge of medical terminology.

- Handle new patient calls.

- Complete biopsychosocial assessments.

- Make appointment reminder calls to patients.

- Follow-up on calls to new patients.

- Provide excellent customer service.

- Assist staff when needed.

ADDITIONAL RESPONSIBILITIES:

- Must be organized and document work processed as required.

- Maintain professional appearance and personal conduct at all times.

- Establish and maintain effective working relationships with providers, staff and management.

- Effectively cope with typical job stress.

REQUIREMENTS:

- High school diploma or GED.

- Bachelors degree in Psychology or Social Work

- Minimum of one (1) year related experience.

- Bilingual Preferred: Fluent in Spanish.

- Ability to type a minimum of 45 wpm.

- Knowledge of office policy and procedures.

- Experience with Windows and MS Word.

- Ability to effectively present information in one-on-one and small group situations to patients, clients, and other employees of the organization.

- Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.

- Ability to apply common sense understanding to carry out detailed written or oral instructions.

- Ability to handle a high volume of patient flow with comfort and confidence.

- Ability to communicate and relate to the public regardless of ethnic, religious and economic status.

- Must believe in health care with dignity for all.

- Ability to work well under pressure and multi-task.

- Friendly personality with the desire to work with the public.

- Understanding of community based organizations.

- Communicate patients’ problems to the medical staff.

- Promotes and believes in Elite DNA mission statement.

Job Type: Full-time

Job Location:

·        Fort Myers, Naples, Cape Coral

Required education:

·        Bachelor's

Required experience:

·        related: 1 year

Required language:

·        Spanish