RESPONSIBILITIES:
- Room patients
to obtain patient history and reason for seeking care.
- High
proficiency of general medical office procedures including HIPAA regulations.
- Demonstrate
and apply knowledge of medical terminology.
- Handle new
patient calls.
- Complete
biopsychosocial assessments.
- Make
appointment reminder calls to patients.
- Follow-up on
calls to new patients.
- Provide
excellent customer service.
- Assist staff
when needed.
ADDITIONAL
RESPONSIBILITIES:
- Must be
organized and document work processed as required.
- Maintain
professional appearance and personal conduct at all times.
- Establish and
maintain effective working relationships with providers, staff and management.
- Effectively
cope with typical job stress.
REQUIREMENTS:
- High school
diploma or GED.
- Bachelors
degree in Psychology or Social Work
- Minimum of
one (1) year related experience.
- Bilingual
Preferred: Fluent in Spanish.
- Ability to
type a minimum of 45 wpm.
- Knowledge of
office policy and procedures.
- Experience
with Windows and MS Word.
- Ability to
effectively present information in one-on-one and small group situations to
patients, clients, and other employees of the organization.
- Ability and
willingness to treat all patients with the utmost kindness and consideration in
the most trying situations.
- Ability to
apply common sense understanding to carry out detailed written or oral
instructions.
- Ability to
handle a high volume of patient flow with comfort and confidence.
- Ability to
communicate and relate to the public regardless of ethnic, religious and
economic status.
- Must believe
in health care with dignity for all.
- Ability to
work well under pressure and multi-task.
- Friendly
personality with the desire to work with the public.
- Understanding
of community based organizations.
- Communicate
patients’ problems to the medical staff.
- Promotes and
believes in Elite DNA mission statement.
Job Type:
Full-time
Job Location:
·
Fort Myers, Naples, Cape
Coral
Required
education:
·
Bachelor's
Required experience:
·
related: 1 year
Required
language:
·
Spanish